Privacy policy
Updated 16th February, 2026
1. Introduction
Volunteer Solar LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and marketing channels.
2. Information We Collect
We may collect personal information including your name, phone number, email address, physical address, and project details when you submit contact forms, request quotes, schedule consultations, or communicate with us. We may also collect technical data such as IP address, browser type, device information, and website usage data through cookies, pixels, and analytics tools.
3. How We Use Your Information
We use collected information to respond to inquiries, provide estimates, schedule consultations, deliver services, improve our website, send project updates, and provide marketing communications where permitted by law.
4. Advertising & Marketing Compliance
Our website may use tracking technologies including but not limited to Meta (Facebook) Pixel, Google Ads tracking, and other advertising tools to measure performance and deliver relevant advertisements. These platforms may collect or receive information from our website and use that information to provide measurement services and targeted ads. You may opt out of targeted advertising through your browser settings or platform ad preferences.
5. SMS & Text Message Communications
By providing your phone number through our website or contact forms, you consent to receive informational and marketing text messages from Volunteer Solar LLC. Message frequency may vary. Standard message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at contact@volunteersolar.org or (423) 650-0637.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and support advertising efforts. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.
7. Sharing of Information
We do not sell personal information. We may share information with trusted third parties including financing partners, equipment manufacturers, permitting authorities, utility companies, advertising platforms, and service providers when necessary to complete your project, deliver marketing services, or comply with legal obligations.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the Internet is completely secure and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at contact@volunteersolar.org.
11. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, regulatory, or contractual obligations
12. Children's Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.
13. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
14. Contact Information
Volunteer Solar LLC 2328 Georgetown Rd NW B Cleveland, TN 37311
Phone: (423) 650-0637
Email: contact@volunteersolar.org
Website: www.volunteersolar.org